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Frequently Asked Questions

Our FAQ (Frequently Asked Questions) is a list of commonly asked questions and their answers. It is often used as a resource for our customers and users to find answers to questions they may have about our product, service, or company. The purpose of this FAQ is to provide quick and easy access to information that is relevant to the user, and to help them find the answers they need about employee background verification without having to contact customer support or conduct extensive research.

1.Can I get a refund? We at Quinfy value efficiency and speed, which is why we immediately spring into action as soon as case details are submitted by you. While our standard policy does not include refund services, we may consider exceptions in rare cases.

2.How can I make my payment? Our payment structure operates on a pre-paid basis. To get started, you can visit our website and customize your package by selecting the background verification services that suit your requirements. Once added to cart, you can securely make payments using our trusted payment gateway.

3.Can I register my company/ institution with you? Yes! You can reach out to us on or book a demo with us here:

4.How secure is my data with you? Your security is of utmost importance to us. We are an ISO 27001 certified organization. Furthermore, we are a 5 Generation HR Tech company that uses Artificial Intelligence, Machine learning, Blockchain and Ruby on Rails to provide BGV solutions. All storage is done on AWS which is a highly trusted platform.

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