Refund Policy

Refund Policy for Quinfy Background Verification Services:

Thank you for choosing Quinfy Background Verification Services. We want to ensure your satisfaction with our services and offer the following refund policy:

  1. Refunds Eligibility: Refunds will only be provided in cases where there was a mistake on our part that resulted in a failure to provide the agreed-upon services. We take full responsibility for any errors that occur during the verification process.
  1. Request Period: Refunds must be requested within 5 working days (Sunday Excluded) of the initial order date. To be eligible for a refund, you must initiate the refund request within this specified timeframe.
  1. Accuracy of Information: Refunds will not be provided if the customer provided incorrect or incomplete information that resulted in the failure to provide the agreed-upon services. It is essential to provide accurate and complete details during the order process to ensure a successful verification.
  1. Cancellation Policy: Refunds will not be provided if the customer cancels the order after the verification process has already begun. Once the verification process starts, the customer is not eligible for a refund if they decide to cancel.
  1. Satisfaction Guarantee: Refunds will not be provided if the customer is not satisfied with the results of the verification process, as we cannot guarantee specific outcomes. Background verification results are based on the information available and cannot be altered.
  1. Refund Request Process: To request a refund, please email our customer support team at with your order number and a detailed explanation of why you are requesting a refund. We will review your request and respond within 3 business days.
  1. Refund Disbursement: Please note that all refunds will be provided as a credit to the credit card or bank account used to make the initial purchase within 7-10 business days of the refund approval. The exact timeline for the refund to reflect in your account may vary depending on your financial institution.
  1. Policy Updates: We reserve the right to modify or change this refund policy at any time, so please check back regularly for updates. Any modifications or changes will be effective immediately upon posting on our website.
  1. Unused Services: Refunds will be provided for any unused portion of the services if the customer decides to discontinue before the completion of the verification process.
  1. Third-Party Fees: Quinfy Background Verification Services is not responsible for any fees or charges incurred by the customer from third-party entities, such as financial institutions, in relation to the refund process.
  1. Fraudulent Activity: Refunds will not be provided for orders deemed to be fraudulent or associated with fraudulent activity. Quinfy Background Verification Services reserves the right to investigate and refuse refunds in such cases.
  1. Dispute Resolution: In the event of a dispute regarding a refund, both parties agree to attempt to resolve the matter amicably through negotiation and mediation before pursuing any legal action.
  1. Force Majeure: Quinfy Background Verification Services shall not be liable for any failure or delay in the performance of its obligations under this refund policy if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government restrictions, or labor disputes.
  1. Language: In the event of any discrepancy between the translated versions of this refund policy and the original English version, the English version shall prevail.
  1. Severability: If any provision of this refund policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

By using our services, you agree to comply with the terms and conditions of this refund policy. If you have any questions or concerns regarding our policy, please reach out to our customer support team for clarification.

Thank you for your trust in Quinfy Background Verification Services. We are committed to providing accurate and reliable verification services to all our valued customers.