Human resource professionals have always been resistant to changes and the dichotomy is, we spearhead the change management process within the organization.
In the 90s we saw, how difficult it was for HR professionals to understand financials. The result was, that we’d lose a seat in the board room. We had lot of debates and discussions around “Why human resource professionals are not becoming CEOs? Reason was clear, Operations spoke the language of numbers which HR professionals were uncomfortable with. This was evident when lot of CFOs became CEOs.
HR may face similar challenges due to hesitation in adopting technology that ensures faster turnaround, quicker solutions, and powerful analytics. The sooner we adapt, the better it is. Not all HR professionals are averse towards using technology but the percentage is low. We must support young HR professionals inclined to use technology.
AI, ML, and blockchain will revolutionize Human Capital Management, transforming its functions and redefining workforce management and operations.
HR & Technology
We are seeing a lot of start-ups in the space of human resource technology. HR Logica Talent Solutions uses AI and ML to map the entire life-cycle of an employee. Getting candidate feedback for the interview process, ensuring paperless and quick onboarding, learning curve feedback, daily employee sentiments or even carrying out a full-fledged employee engagement survey are some of the features that have been provided on AI & ML based platforms. The AI based exit process provides the employees an opportunity to provide feedback to the employer. ML-based analytics churns out data at the backend, helping organizations prepare an action plan based on accurate, real-time information.
We are also seeing the use of blockchain in HR and company like, Quinfy Technology uses block chain to provide background verification solutions and KYC solutions to its clients. Imagine how this faster onboarding benefits the organization and impacts its revenue by reducing costs.
If we don’t embrace technology now, HR professionals like us may struggle to survive in the long run. Many experts have debated the future need for the HR department. While some pundits have dismissed it entirely, we know for sure that as long as humans remain in the workforce, the HR department will be essential.. Concepts will change, disruptive technology will invade HR domain, but those who will ride this technology wave, will survive.